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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nelson Hernandez

March 28, 2025

5  out of  5
rating by Nelson Hernandez
"muy buen servicio , gentil , amable , hay palabras para describir un buen servicio “Otto Medina”"
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Jhoan Robles

March 24, 2025

5  out of  5
rating by Jhoan Robles
"Muy buena la atención del señor Otto Medina Excelente ."
We responded:
"Hola Jhoan, Muchas gracias por tu excelente reseña. Nos alegra saber que has recibido un servicio excepcional de parte de Otto Medina. En Ray Guzman State Farm, nos esforzamos por brindar un servicio de la más alta calidad y es un placer ver que Otto ha estado a la altura de nuestras expectativas. Agradecemos enormemente tu comentario y esperamos seguir ofreciéndote el mejor servicio en el futuro. Gracias por confiar en nosotros. Saludos cordiales, Ray Guzman"
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Mayra Calva-Rivera

March 21, 2025

5  out of  5
rating by Mayra Calva-Rivera
"Otto is amazing agent. His knowledgeable and extremely helpful. He advise me and explains in detail the insurance coverage home and auto. I really enjoyed interacting with him. Excellent customer service!!"
We responded:
"Hello Mayra, Thank you for your wonderful feedback! We’re so pleased to hear about your positive experience with Otto. His dedication to providing clear and helpful advice on home and auto insurance is something we take great pride in. It’s fantastic to know that you enjoyed interacting with him as much as he enjoyed assisting you. We truly appreciate your complements and are thrilled to have you as part of Ray Guzman State Farm family. We look forward to continuing to provide you with excellent service in the future! Best regards, Ray Guzman"
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Osvaldo Bautista

March 20, 2025

5  out of  5
rating by Osvaldo Bautista
"He’s a perfect man in the industry of insurance, he’ll take care of you and explain everything you should know about insurance. That’s why they call “el mayinbe” Dominican power"
We responded:
"Hello Osvaldo, Thank you so much for your stellar review! We’re thrilled to hear such high praise and are glad that you feel well taken care of in our hands. Otto “el mayimbe” is indeed passionate about ensuring that every customer fully understands their insurance options embodying the spirit and power of our Dominican heritage. We appreciate your enthusiastic words and look forward to continuing to set you with excellence. ¡Gracias por ser parte de nuestra comunidad y por confiar en nosotros! Ward regards, Ray Guzman "
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Flor Santos

March 20, 2025

5  out of  5
rating by Flor Santos
"Otto es el mejor el mayimbee muy buen servicio cojio su tiempo conmigo muy amable ofrece muchas ofertas como seguro de vida,auto,casa ."
We responded:
"Hola Flor, Muchas gracias por tu excelente reseña y por destacar la dedicación de Otto. Nos complace saber que valoras el tiempo que el dedica a asegurarse de que comprendas todas las ofertas disponibles, incluyendo seguros de vida, auto y casa. En Ray Guzman State Farm, nuestro objective es ofrecer un servicio que no solo cumpla, sino que supere las expectativas de nuestro clientes. Agradecemos mucho tus palabras y esperamos seguir siendo tu agencia de confianza para todas tus necesidades de seguros. Un cordial saludo, Ray Guzman"
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Rigoberto estevez Rodríguez

March 19, 2025

5  out of  5
rating by Rigoberto estevez Rodríguez
"Muy buena atención de parte de otto muy preciso y muy capasitado excelente servicio"
We responded:
"Hola Rigoberto, Agradecemos enormemente tus comentarios sobre el servicio proporcionado por Otto. Es fantástico saber que destacas su precisión y capacidad, aspectos que consideramos esenciales en nuestro equipo. En Ray Guzman State Farm, nos esforzamos por exceder las expectativas con un servicio excepcional, y comentarios como el tuyo nos confirman que vamos por buen camino. Gracias por tu confianza y por tomarte el tiempo para reconocer el trabajo de Otto. ¡Esperamos verte pronto! Gracias, Ray Guzman"
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Rafael Duran

March 19, 2025

5  out of  5
rating by Rafael Duran
"Well I done business with Otto Medina and Ray Guzman from this State Farm agency and they are both exceptional. great customer service, explain everything correct and slowly and on time for the appointment. Definitely will keep doing business with them and will also recommend friend. Thanks for your help"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that your experiences with Otto Medina and myself have met your expectations. It’s always our aim to provide exceptional customer service, ensuring everything is explained clearly and appointments run on time. Your continued business and willingness to recommend us to friends means the world to us. We look forward to servicing you again soon! Best regards, Ray Guzman "
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Wilennys Bello

March 18, 2025

5  out of  5
rating by Wilennys Bello
"Oto me ayudó sin apuro muy buena experiencia con el, amable y te inspira confianza"
We responded:
"Hola Wilennys, Muchas gracias por compartir tu experiencia. Nos alegra enormemente que hayas tenido una interacción positiva con Otto. Su objetivo es siempre ofrecer un servicio amable y eficiente que inspire confianza. Nos complace saber que logró hacer exactamente eso contigo. Esperamos verte de nuevo y continuar brindándote el mejor servicio posible ¡Gracias por elegirnos! Saludos cordiales, Ray Guzman "
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Bianca almanzar

March 18, 2025

5  out of  5
rating by Bianca almanzar
"I had an amazing experience talking to State Farm insurance. They gave me a mini lesson on car insurance, and it was really helpful. They explained everything in detail and gave some great examples. It was awesome!"
We responded:
"Hello Bianca, Thank you for your fantastic review! We’re delighted to hear that you had an amazing experience learning about car insurance with us. It’s our goal to ensure every client leaves feeling informed and confident, and we’re glad we could do that for you with detailed explanations and helpful examples. We appreciate your enthusiasm and are here whenever you need more guidance or support. Thanks again for choosing Ray Guzman State Farm Agency - looking forward to seeing you again soon! Best regards, Ray Guzman"
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Yennifer Perez

March 17, 2025

5  out of  5
rating by Yennifer Perez
"Working with Otto was an absolute pleasure! His professionalism and dedication made the entire process smoother. Thank you Otto"
We responded:
"Hello Jennifer, Thank you for such a wonderful review! We’re so pleased to hear that working with Otto was a highlight for you. His commitment to professionalism and dedication is something we’re very proud of at Ray Guzman State Farm. Knowing that he made your experience smoother really makes our day. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thanks again for your kind words and for choosing us. Best regards, Ray Guzman"
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Samer Qunees

March 14, 2025

5  out of  5
rating by Samer Qunees
"Auto helped me a lot"
We responded:
"Hello Samer, Thank you for sharing your feedback! We’re thrilled to hear that Otto was able to provide you with great assistance. He truly is dedicated to helping our customers, and it’s wonderful to know how much you appreciated his service. We’ll be sure to pass your kind words along to him! Thanks again for choosing Ray Guzman State Farm. We look forward to continuing to serve you. Best regards, Ray Guzman"
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Paulina Rodriguez

March 13, 2025

5  out of  5
rating by Paulina Rodriguez
"Otto es el mejor de esa oficina!!! Muy servicial gracias por tu pasiencia!"
We responded:
"Hola Paulina! Muchas gracias por tus amables palabras y por destacar el excelente trabajo de Otto. Nos alegra mucho saber que valoras su dedicación y paciencia. En Ray Guzman State Farm, nuestro objetivo es siempre ofrecer el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando. ¡Esperamos verte de nuevo pronto y gracias de nuevo por elegirnos! Saludos cordiales, Ray Guzman"
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wade mings

March 13, 2025

5  out of  5
rating by wade mings
"Great service from all especially otto"
We responded:
"Hello Wade, Thank you for the great review! We’re glad to hear that you receive excellent service from our team, specially Otto. It’s always our goal to make sure every client feels well taken care of. Your feedback is very much appreciated, and we look forward to serving you again soon! Best regards, Ray Guzman"
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Denise Chaney

March 12, 2025

5  out of  5
rating by Denise Chaney
"I've known him a couple of years now very informative referred some people all is well they're very courteous and understanding even when you're stressed out they help you stay calm LOL thanks guys"
We responded:
"Hello Denise, Thank you so much for your continued trust and for taking the time to share such kind words! We’re thrilled to know that over the years, we’ve been able to provide you with the courteous and understanding service you deserve, specially during those stressful moments. Your referrals are the highest complement we could receive, and we’re grateful for each one. Remember, we’re here whenever you need us- whether it’s to answer a question or just to help keep things calm and collected! Thanks again for being a fantastic part of our community. Best regards, Ray Guzman"
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Johann Ferreras

March 12, 2025

5  out of  5
rating by Johann Ferreras
"Great pricing and excellent service from Otto Medina. Thorough description of policy details and follow up to ensure satisfaction is guaranteed."
We responded:
"Hello Johann, Thanks for leaving such a glowing review! We’re delighted to hear that you appreciated Otto’s dedication to providing clear, detailed explanations and his diligent follow-up. At Ray Guzman State Farm, ensuring our clients understand their policies and feel fully satisfied with their choices is our top priority. Otto is thrilled to receive your praises and is motivated to keep up the great work. We’re grateful for your recommendation and are here anytime you need further assistance or more information. Thanks for being a fantastic part of our community! Best regards, Ray Guzman"
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florangel del orbe

March 7, 2025

5  out of  5
rating by florangel del orbe
"I had a wonderful experience with Raymond Guzman , Jr. State Farm, thanks to Karolina who helped me to get my life insurance. Thank you for everything, you guys are the best."
We responded:
"Hi Florangel, Thank you so much for your fantastic review and for highlighting Karolina’s helpfulness in your life insurance process. We’re thrilled to know you had a wonderful experience with us at Raymond Guzman, Jr. State Farm. Karolina, like everyone in our team, is dedicated to providing the best possible service, and it’s rewarding to hear when we’ve made a significant impact. We’re regularly for your kind words and for choosing us. You’re part of the finicky here, and we look forward to continuing to support you in any way we can. You guys are the best , too! Warm regards, Ray Guzman"
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༺RF༻Orquidea rodriguez

February 28, 2025

5  out of  5
rating by ༺RF༻Orquidea rodriguez
"I had a wonderful experience at Raymond Guzman's State Farm, thanks to Otto. His exceptional service and genuine care made a significant difference in my insurance needs. Otto took the time to thoroughly explain my options and ensure I understood everything. His professionalism and attentiveness left me feeling valued as a customer. I highly recommend this agency for anyone looking for reliable service and support!"
We responded:
"Hello Orquídea, We’re overjoyed to hear about your fantastic experience with Otto at Ray Guzman State Farm Agency! It’s our passion to offer not just service, but a personalized journey that would make every customer feel special and thoroughly informed. Otto embodies this spirit, and your acknowledgement is a testimony to his dedication. Thank you for trusting us with your insurance needs and warm recommendation. We’re thrilled to have been able to assist and look forward to many more opportunities to serve you in the future. Warmest regards, Ray Guzman"
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J. Romeo

February 28, 2025

5  out of  5
rating by J. Romeo
"Otto and Jonah are amazing agents. They are thorough, knowledgeable and extremely helpful. They follow up when needed and even give great advice. I really enjoyed interacting with them. Great service all around! I recommend State Farm if you want to be wowed!!"
We responded:
"Hello J Romeo, Wow, thanks for such a fantastic feedback! We’re thrilled to hear that Otto and Jonah have made such a positive impact on your experience with Ray Guzman State Farm Agency. It is our mission to wow our customers, and it sounds like we hit the mark with you! Your enjoyment and satisfaction is what drives us to keep up the great work. Thanks for recommending us, and we can’t wait to impress you again soon. Cheers, Ray Guzman"
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John Gonzalo

February 20, 2025

5  out of  5
rating by John Gonzalo
"Otto always helps he always calls to check in if my coverage goes up. Very helpful"
We responded:
"Hello John, Thank you for sharing your positive experience with Otto at Ray Guzman State Farm Agency! We’re delighted to hear that you appreciate his proactive approach and dedication to ensuring your coverage is always up to date. Otto prides himself on being attentive and helpful, and it’s great to know his efforts are making a difference. We look forward to continuing to serve you with the same lece of care and attention. Thanks again for choosing us and your kind words! Best regards, Ray Guzman "
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Millie Santana

February 19, 2025

5  out of  5
rating by Millie Santana
"Great experience at this location! Otto was very professional, fast and efficient! The office secretary was so kind! Very please with the service!! Surely recommend! Keep up the good work guys!"
We responded:
"Hello Millie, Thank you so much for your glowing review! We are very thrilled to hear about your experience with Otto and the kind service provided by our office secretary. At Ray Guzman State Farm Agency, we always aim to be professional fast and efficient, and it’s wonderful that we’ve succeeded with your visit. We really appreciate your recommendation and look forward toe you again in the future. Keep in touch, and thanks again for your support! Best regards, Ray Guzman"
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Luis patricio gomez ortega

January 13, 2025

5  out of  5
rating by Luis patricio gomez ortega
"Excelente condiciones de servicios de su personal laboral. Muy buenas atenciones ."
We responded:
"Hola Luis, Muchas gracias por tu excelente comentario y por destacar la atención y las condiciones de nuestro equipo en Ray Guzman State Farm Agency. Nos esforzamos por mantener un ambiente de trabajo óptimo para nuestro personal, ya que creemos que esto refleja en el servicio que proporcionamos a nuestros clientes. Estamos muy agradecidos por tu recomendación y continuaremos trabajando duro para mantener el nivel de servicio que mencionas. Esperamos verte de nuevo pronto! Saludos cordiales, Ray Guzman"
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Eliezer Perez Martinez

January 7, 2025

5  out of  5
rating by Eliezer Perez Martinez
"Good customer service"
We responded:
"Hello Eliezer, Thank you for your kind words and taking the time to leave us a review. We’re thrilled to hear that you received very good service at Ray Guzman State Farm agency. We strive to provide the best service to all our customers and are glad to know we met your expectations. We look forward to continuing to serve you in the future. Thank you for choosing us! Best regards, Ray Guzman"
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Andrew Palazzo

January 7, 2025

1  out of  5
rating by Andrew Palazzo
"Horrible Horrible service. They messed up my account and I have been dealing with lawyers regarding the hard ship they have sent me bills for over $3,000 after calling all i get is Ray is not in the office or is busy and non of his staff can help me. They add my father to the policy that has been dead for 4 years."
We responded:
"Hello Andrew, Thank you for sharing your concerns. We regret that your experience did not meet the high standards we set for client service at Ray Guzman State Farm Agency. We take all feedback seriously and have noted your comments to insure improvements in our processes. As we have discussed these issues previously and have concluded our professional relationship, I appreciate your insights which will help us enhance our services. We wish you the best moving forward. Best regards, Ray Guzman"
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David Feinberg

December 20, 2024

5  out of  5
rating by David Feinberg
"I received great help and assistance. Karolina was outstanding and helped me immensely. This agency, led by Ray Guzman, has been outstanding since I started to use them."
We responded:
"Hi David, Thank you so much for your kind words and for sharing your experience with Karolina at Ray Guzman State Farm Agency. We’re thrilled to hear about the great help and assistance you received. Karolina is indeed an outstanding member of our team, and we’re so glad she can make a significant difference in your service experience. It’s wonderful to know that our agency has consistently met your expectations. We are committed to continuing this level of service and are here for any further assistance you might need. Thank you for choosing us and your for your trust. Best regards, Ray Guzman"
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Karina De los Santos

December 7, 2024

5  out of  5
rating by Karina De los Santos
"Recomendación de primera, el personal amable y dedicado a su gran trabajo muy encantada"
We responded:
"Hola Karina! Muchas gracias por su excelente recomendación y por destacar la amabilidad y dedicación de nuestro personal en Ray Guzman State Farm Agency. Nos alegra mucho saber que está encantada con nuestro servicio. Nos esforzamos siempre por ofrecer la mejor atención y apoyo a nuestros clientes. Si necesita más ayuda o tiene alguna otra consulta en el futuro, no dude en contactarnos. ¡Gracias de nuevo por elegirnos! Saludos cordiales, Ray Guzman"